privacy & cookies

1. introduction

this privacy notice provides information about how teuchters (edinburgh) ltd collects and uses your personal data through your use of this website, when you email or otherwise communicate with us or visit our premises, including any information you provide when you supply goods or services to us, request products or services from us, or otherwise engage with us.

this website is not intended for children and we do not knowingly collect data relating to children.

teuchters (edinburgh) limited (SC395319) is the ‘controller’ and responsible for your personal data (referred to as ‘we’, ‘us’ or ‘our’ in this privacy notice.

our registered office is:-

46 charlotte square

edinburgh

EH2 4HQ

iff you have any questions about this privacy notice, what we do with your information or want to exercise your legal rights, please contact us on info@teuchtersbar.co.uk

2. the types of information we collect about you:

identity data – such as your first and last name and video images from CCTV

contact data – address, email and telephone numbers

financial data – bank account and payment card information

transaction data – details about payments to and from you and details of products and services you supply to us or request from us

technical data – IP address, browser type and version, time zone setting and location, operating system, device ID and other technology on the devices you use to access this website

3. when we collect information

we use different ways to collect information from and about you including through:

your interactions with us. you might provide us with your personal data by corresponding with us by post, phone, email or otherwise. this includes the data you provide when you:-

- request our services;

- making a booking;

- give us feedback;

- interact on social media

- supply goods or services to us;

- visit our premises

- otherwise contact us

automated technologies or interactions. as you interact with our website we will automatically collect technical data about your equipment, browsing actions and patterns. we collect this by using cookies and other similar technologies. Technical data is collected from analytics providers (Google) based outside the UK.
financial and transaction data is collected from providers of technical, payment and delivery services

4. how we use your data

we use your data for the following purposes:-

to manage our relationship with you;
provide the goods and services you request;
deal with requests, complaints and queries;
manage payments, collect or recover money owed to us;
to administer and protect our business and this website;
to improve our services and supplier or customer relationships;
to maintain a safe environment for staff and visitors;
to prevent crime and protect buildings and assets from damage;
to support law enforcement bodies in the prevention, detection and prosecution of crime.

we rely on the following lawful bases for this processing:-

performance of a contract with you;
legal obligation;
legitimate interests;
consent.

5. disclosures of personal data

we may allow law enforcement agencies to view or remove CCTV footage where this is required in the detection or prosecution of crime.

we may share personal data where necessary with third parties to whom we may choose to sell, transfer or merge parts of our business or assets. if a change of ownership happens, the new owners may use your personal data in the same way as set out in this privacy notice.

we do not transfer your personal data outside the UK.

6. cookies

our website uses cookies. a cookie is a small file of letters and numbers that we put on your computer which are essential for the website to function properly and which help to provide you with a better online experience. these cookies cannot be switched off and do not store any of your information.

we use "analytical" cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. this helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

7. data retention

we only retain your personal data for as long as is reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. we may retain your information for longer in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you. if you require further information, please contact us using the email address above.

8. your legal rights

you have a number of rights under data protection laws in relation to your personal data. you have the right to: request access, correction, transfer, erasure (in certain circumstances), object to or restrict processing and/or withdraw consent.

if you wish to exercise any of these rights, please contact us.

you also have the right to lodge a complaint with the information commissioner's office, the UK regulator for data protection issues (www.ico.org.uk). before doing so, please make sure you have first made a complaint to us.

9. third party links

this website may include links to third-party websites, plug-ins and applications. clicking on those links or enabling those connections may allow third parties to collect or share data about you. we do not control these third-party websites and are not responsible for their privacy statements. when you leave our website, we encourage you to read the privacy policy of every website you visit.

10. additional terms

how you may use material on our site

we are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. those works are protected by copyright laws and treaties around the world. all such rights are reserved.

we are not responsible for viruses

we do not guarantee that our site will be secure or free from bugs or viruses.

you are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

unauthorised use of the teuchters (edinburgh) ltd website

the following uses are unauthorised and may be a crime:

any unauthorised use or copying of our name, trading style, get-up, confidential information or data (being information of a confidential nature the misuse of which will foreseeably damage our business reputation or goodwill) or copyright material.
unauthorised entry to any non-public part of the website, including the underlying code, or into any private computer of teuchters (edinburgh) ltd.
unauthorised covert or overt linking of any part of the teuchters (edinburgh) ltd website with another or interception of visitors or potential visitors.
any action which is intended for, or has the effect of deceiving or misleading teuchters (edinburgh) ltd or third parties, including customers, clients and suppliers, whether for gain or otherwise.